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Terms & Conditions

Acceptance of Terms of Use

By accessing or using the PostgreSQLCert website, you agree to be bound by these Terms of Use. If you do not agree with these terms, you must not access or use the website. These Terms govern your use of all services, content, tools, and information made available through the PostgreSQLCert website.

Your Obligations and Conduct

By using the PostgreSQLCert website, you agree to:

  • Provide accurate, current, and complete registration and account information

  • Maintain the confidentiality and security of your passwords and account credentials

  • Promptly update your information when required

  • Accept responsibility for all activities occurring under your account, including unauthorized access

  • Ensure that any content you upload or submit does not violate applicable laws and is not harmful, offensive, misleading, defamatory, or infringing on third-party rights

  • Refrain from spamming, impersonation, identity spoofing, illegal activities, unauthorized data collection, or misuse of the website or services

Confidentiality of PostgreSQLCert Information

Users may gain access to confidential or proprietary PostgreSQLCert information. You agree to maintain the confidentiality of such information for a period of five (5) years from the date of disclosure. Upon termination of access, you must immediately cease all use of confidential information.

Content Submitted to PostgreSQLCert

  • PostgreSQLCert does not claim ownership of content submitted or uploaded by users

  • By submitting content, you grant PostgreSQLCert and its users a royalty-free, worldwide, non-exclusive license to use, reproduce, modify, distribute, and publish such content in connection with its services

  • PostgreSQLCert reserves the right to monitor, review, restrict access to, edit, or remove any user-submitted content at its sole discretion

Delivery of Email

PostgreSQLCert will make reasonable efforts to deliver email communications to users; however, due to the nature of email systems, delivery cannot be guaranteed.

Indemnity

You agree to indemnify, defend, and hold harmless PostgreSQLCert, its affiliates, partners, officers, employees, and agents from any claims, losses, damages, liabilities, or expenses arising out of your use of the website, submitted content, or violation of these Terms.

Notices; Modification and Termination of Services; Amendment of Terms

PostgreSQLCert may provide notices via email or by posting on the website. PostgreSQLCert reserves the right to modify, suspend, or terminate access to services at any time, with or without notice. These Terms may be amended by posting updated versions on the website, and continued use constitutes acceptance of the revised Terms.

Advertisements and Promotions

The website may display third-party advertisements or promotions. Any interactions, transactions, or disputes with advertisers are solely between you and the advertiser. PostgreSQLCert is not responsible for any losses or damages arising from such dealings.

Content Provided via Links

The PostgreSQLCert website may contain links to third-party websites. PostgreSQLCert does not control and is not responsible for the content, products, or services of any linked sites. Accessing third-party websites is at your own risk.

Intellectual Property Rights

  • All content, materials, trademarks, logos, and information on the PostgreSQLCert website are protected by applicable intellectual property laws

  • You may not reproduce, modify, distribute, display, or create derivative works without prior written authorization

  • PostgreSQLCert trademarks may not be used, altered, or displayed without express written consent

  • If you believe your intellectual property rights have been infringed, please contact PostgreSQLCert’s webmaster or support team

Disclaimer of Warranties

The PostgreSQLCert website and all related content and services are provided “as is” and “as available.” PostgreSQLCert disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement. PostgreSQLCert does not guarantee uninterrupted, secure, or error-free operation.

Limitation of Liability

To the fullest extent permitted by law, PostgreSQLCert shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of, or inability to use, the website or services, even if advised of the possibility of such damages. Some jurisdictions may not allow certain limitations.

PostgreSQLCert Privacy Policy

By using the website, you consent to the collection, processing, and storage of personal information in accordance with the PostgreSQLCert Privacy Policy. You agree to comply with all applicable data protection laws and privacy requirements.

General Terms

  • These Terms constitute the entire agreement between you and PostgreSQLCert and supersede all prior agreements

  • A material breach of key provisions may result in injunctive or equitable relief

  • These Terms are governed by applicable laws, and disputes shall be resolved in the appropriate courts with proper jurisdiction

  • Export and import laws apply, and you agree to comply with all applicable regulations

  • Certain rights and obligations shall survive termination

  • If any provision is found invalid or unenforceable, it will be replaced with a valid provision that best reflects the original intent

Cancellation, Refund, and Rescheduling Policy

This Cancellation, Refund, and Rescheduling Policy (“Policy”) governs all purchases of training programs, certification exams, exam vouchers, and related services (“Services”) provided by PostgreSQLCert. By registering for, purchasing, or accessing any Services, the purchaser and/or registrant (“Customer”) acknowledges and agrees to be bound by the terms of this Policy.

1. General Conditions
  • All fees paid to PostgreSQLCert are non-refundable except as expressly stated in this Policy.
  • All cancellation, refund, substitution, and rescheduling requests must be submitted in writing to support@postgresqlcert.com and are effective only upon written acknowledgment by PostgreSQLCert.
  • Refunds, if approved, will be issued to the original method of payment, less applicable processing, administrative, and third-party fees.
  • Access to any course materials, labs, recordings, virtual environments, or exam-related content constitutes full acceptance and consumption of Services, rendering the Customer ineligible for refunds or substitutions.
2. Public Training Events — Cancellation & Refund Schedule

For instructor-led public training events (virtual or onsite), the following cancellation penalties shall apply based on the date PostgreSQLCert receives written notice of cancellation:

  • Cancellation received sixty (60) days or more prior to the scheduled start date:
    → Customer shall be liable for a fifty percent (50%) cancellation fee of the total training price.
  • Cancellation received between four (4) and eight (8) weeks prior to the scheduled start date:
    → Customer shall be liable for a seventy-five percent (75%) cancellation fee of the total training price.
  • Cancellation received within four (4) weeks of the scheduled start date:
    → Customer shall be liable for one hundred percent (100%) of the total training price.
    → No refund shall be issued.
3. No Refund After Course Commencement

No refunds shall be granted once a training course has commenced, including but not limited to:

  • Attendance at any portion of the course
  • Access to training materials or labs
  • Receipt of login credentials or digital content

Failure to attend, partial attendance, or early withdrawal does not constitute grounds for a refund.

4. Rescheduling

  • Rescheduling requests must be submitted in writing and are subject to PostgreSQLCert’s sole discretion and availability.
  • Rescheduling requests submitted within four (4) weeks of the course start date are not guaranteed and will be evaluated on a case-by-case basis.
  • Rescheduling fees may apply, and approval of rescheduling does not waive any applicable penalties or fees.
    Rescheduling does not reinstate refund eligibility or reset cancellation timelines.
5. Substitutions and Transfers
  • Customer may request a substitution of another qualified attendee prior to course commencement and prior to accessing materials, subject to administrative approval and fees.
  • Transfers to another PostgreSQLCert training event may be permitted prior to course start; any difference in pricing and applicable administrative fees shall be the responsibility of the Customer.
  • PostgreSQLCert reserves the right to deny substitutions or transfers at its sole discretion.
6. Online Materials and Digital Content
  • Once any online materials, labs, recordings, downloadable content, or access credentials are issued or accessed, no refunds, substitutions, or transfers shall be permitted.
  • Digital content is licensed, not sold, and is deemed fully delivered upon access.
7. Certification Exams and Exam Vouchers

All PostgreSQLCert certification exam vouchers are strictly non-refundable and non-transferable, without exception.
This applies to:

  • Standalone exam voucher purchases
  • Exam vouchers bundled with training
  • Vouchers with single or multiple attempts

Scheduling, rescheduling, failure, or non-use of an exam voucher does not entitle the Customer to a refund or credit.

8. Partial Refunds

PostgreSQLCert may, at its sole discretion, issue a partial refund where administrative costs, instructor allocation, materials provisioning, or partial Services have been incurred. No partial refund shall be deemed a waiver of this Policy.

9. Cancellation or Modification by PostgreSQLCert
  • PostgreSQLCert reserves the right to cancel, postpone, or modify any training event, exam session, or Service.
  • In such cases, PostgreSQLCert’s sole obligation shall be to offer either:
    • A full refund, or
    • A credit toward a future PostgreSQLCert Service of equivalent value
  • PostgreSQLCert shall not be liable for travel, lodging, lost time, or indirect costs incurred by the Customer.
10. Governing Authority and Final Determination
  • PostgreSQLCert retains sole authority to interpret and enforce this Policy.
  • All determinations regarding refunds, cancellations, substitutions, and rescheduling are final and binding.